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Data Protection & LGPD

Privacy Policy of 916bet — Protecting Your Data

916bet handles your personal data responsibly and transparently, in compliance with Brazil's General Data Protection Law (LGPD). Here you'll find a clear explanation of exactly what information we collect, how we use it, and how we protect it.

Last updated: January 2026

How 916bet Protects Your Data

Six pillars that ensure the security and privacy of your information on the platform.

256-bit SSL Encryption

All communication between your device and 916bet's servers is encrypted with 256-bit SSL — the same standard used by major Brazilian banks such as Itaú, Bradesco, and Banco do Brasil. No data is transmitted in plain text.

LGPD Compliance

916bet follows the principles of Brazil's General Data Protection Law (Lei nº 13.709/2018) when processing data from Brazilian users. We collect only what is necessary, with a clear legal basis for each processing purpose.

No Data Selling

916bet does not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent. Your data is used to operate the platform and improve your experience — nothing more.

Control in Your Hands

You can access, correct, update, or request deletion of your personal data at any time through 916bet's support channel. Your rights as a data subject are fully respected.

Secure Storage

916bet user data is stored on servers with restricted access controls, continuous monitoring, and regular backups. Only authorized staff have access to personal information, and only when operationally required.

Incident Notification

In the event of any security incident that may affect your data, 916bet will notify the affected users and the Autoridade Nacional de Proteção de Dados (ANPD) within the timeframes established by the LGPD, with full transparency about what occurred.

This Privacy Policy describes how 916bet collects, uses, stores, and protects the personal data of users of the platform available at 916bet.best. By creating an account or using any 916bet service, you confirm that you have read and understood this document.

1 Data Controller

For the purposes of the General Data Protection Law (LGPD — Law No. 13,709/2018), the 916bet acts as the data controller for personal data collected through the 916bet.best platform and all associated services, including Sports Betting, e-sports, Live Casino, Crash Games, and institutional communications.

All decisions regarding the purpose and means of data processing are made by 916bet. If you have any questions about how your data is handled, you can reach our privacy team at contato@916bet.best or through the live chat available on the platform.

2 Data We Collect

The 916bet collects only the data necessary to deliver its services securely and in compliance with regulatory requirements. The data collected falls into the following categories:

Category Data Collected When
Identification Full name, CPF, date of birth, RG/CNH (verification) Registration and KYC verification
Contact Email, phone number, address Registration
Financial Pix key, bank details for withdrawals (TED), transaction history Deposits and withdrawals
Behavioral Betting history, games accessed, preferences, usage times Platform usage
Technical IP address, device type, browser, operating system, cookies Platform access
Communication Chat support records and exchanged emails Customer support

Sensitive data: 916bet does not collect sensitive data as defined by the LGPD (racial origin, religious belief, health, biometrics, etc.), except where strictly necessary to fulfill legal obligations and on a specific legal basis.

3 Purpose of Processing

The 916bet processes your personal data solely for the purposes listed below. No data will be used for any other purpose without your prior consent or an adequate legal basis:

  • Platform operation: create and manage your account, process bets, payments via Pix, boleto, card, and TED, and handle withdrawals;
  • Identity verification (KYC): confirm your identity, age (18+), and prevent fraud and money laundering in accordance with regulatory requirements;
  • Security: detect and prevent fraudulent activity, multi-account use, market manipulation, and other prohibited behavior;
  • Operational communications: send notifications about your account, transactions, bets, and policy updates via email or SMS;
  • Marketing communications: send promotions, offers, and news from 916bet — only with your consent and with the option to opt out at any time;
  • Responsible gambling: monitor usage patterns to identify at-risk behaviors and provide proactive support when needed;
  • Product improvement: analyze behavioral data in aggregated and anonymized form to improve the platform and user experience;
  • Legal compliance: comply with orders from regulatory, judicial, or law enforcement authorities in accordance with applicable Brazilian law.

4 Legal Basis for Processing (LGPD)

Each data processing operation carried out by 916bet has a specific legal basis as required under article 7 of the LGPD. The main legal bases used are:

  • Contract performance (Art. 7, V): processing required to operate the platform, handle bets, and process payments — the contractual relationship between you and 916bet depends on the use of this data;
  • Legal obligation (art. 7, II): identity verification, anti-money laundering, and compliance with determinations from competent authorities such as the Banco Central do Brasil and the ANPD;
  • Legitimate interest (Art. 7, IX): platform security, fraud prevention, and user experience improvement, provided these interests do not override your rights and freedoms;
  • Consent (art. 7, I): sending marketing communications and use of non-essential cookies. You may withdraw your consent at any time.

Your consent for marketing: when creating your 916bet account, you can choose whether or not to receive promotional communications. This preference can be updated at any time in your account settings or by contacting support. Withdrawing your consent for marketing does not affect your use of the platform.

5 Sharing Data with Third Parties

The 916bet does not sell personal data. Information is shared with third parties only in the following situations, always with a justified purpose and adequate controls:

  • Payment processors: the information required to process transactions via Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, or TED is shared with the relevant financial institutions and payment intermediaries, subject to their own terms and privacy policies;
  • Game providers: to operate Live Casino and Crash Games, technical session data may be shared with licensed software providers — only the minimum necessary for operation;
  • Identity verification services: to fulfill KYC obligations, identification data may be verified with credit bureaus and authorized document validation services in Brazil;
  • Competent authorities: 916bet may disclose personal data when required by law, court order, or determination by the Banco Central do Brasil, ANPD, or other competent authorities;
  • Infrastructure services: technology providers that host and maintain the platform have controlled technical access to data, operating as processors under the LGPD, bound by a data protection agreement.

Any third party that processes data from 916bet is bound by contractual obligations of confidentiality and security consistent with the standards of this policy and with the LGPD.

6 Cookies and Tracking Technologies

The platform of 916bet uses cookies and similar technologies to ensure the website functions correctly, personalize your experience, and analyze platform usage. The cookies used fall into the following categories:

  • Essential cookies: required for the basic operation of the platform — authentication, session security, and language preferences. They cannot be disabled without affecting your access;
  • Performance cookies: collect anonymized data on how you use the platform (pages visited, session duration, errors encountered) to help us identify areas for improvement;
  • Functionality cookies: remember your preferences, such as favorites, display settings, and recently accessed games;
  • Marketing cookies: used to personalize communications and display relevant content — active only with your consent.

You can manage your cookie preferences via the banner displayed on your first visit or through your browser settings. Disabling non-essential cookies does not affect access to your account or betting on 916bet.

7 Information Security

The 916bet implements technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or improper disclosure. Key measures include:

  • 256-bit SSL encryption on all traffic between your device and the platform's servers;
  • Passwords stored using cryptographic hashing — no 916bet employee has access to your password in plain text;
  • Role-based access control (RBAC) for internal staff — only those who need it can access specific data;
  • Continuous security monitoring with anomaly detection and identification of unauthorized access attempts;
  • Two-factor authentication (2FA) available for all users — recommended for enhanced account security;
  • Regular security audits and penetration tests (pentests) conducted by a specialized team;
  • Documented incident response plan, tested on a regular basis.

Your role in keeping things secure: 916bet will never ask for your password by email, phone, or chat. If you receive any message requesting your credentials on behalf of 916bet, do not respond and contact us immediately. Use a strong, unique password for your account.

8 Data Retention and Deletion

The 916bet retains your personal data for as long as necessary to fulfill the purposes described in this policy or as required by law. Retention periods vary by data category:

  • Active account data: retained for as long as the account is active and for up to 5 years after closure, for audit and legal compliance purposes;
  • Financial records: retained for a minimum of 5 years in accordance with the requirements of the Banco Central do Brasil and applicable tax legislation;
  • Betting records: retained for up to 3 years after the bet is settled;
  • Support data: support records retained for 2 years for quality assurance and dispute resolution purposes;
  • Non-essential cookie data: as set by the user, with a maximum validity of 13 months.

Once retention periods expire, data is securely deleted or anonymized in a way that no longer allows identification of the data subject. You may request early deletion of your data through our privacy channel, subject to any minimum retention periods required by law.

9 Your Rights as a Data Subject (LGPD)

The LGPD grants you, as a data subject, a set of rights that 916bet is committed to fully respecting. You may exercise any of these rights through the privacy channel:

Access

Request a copy of your personal data processed by 916bet.

Correction

Correct incomplete, inaccurate, or outdated information in your account.

Deletion

Request the deletion of data processed on the basis of consent.

Objection

Object to processing carried out on the basis of legitimate interest.

Blocking

Request the blocking of unnecessary or excessive data.

Portability

Receive your data in a structured format for transfer to another service.

Information

Find out with whom 916bet has shared your data and for what purpose.

Withdrawal

Revoke consent given for processing based on that legal basis.

Requests will be answered within 15 calendar days. In cases of high complexity, 916bet may extend this deadline by an additional 15 days, notifying the requester of the reason. We do not charge any fee to process data subject rights requests.

10 Data of Minors

The 916bet is an adult entertainment platform restricted to users aged 18 and over. We do not intentionally collect or process personal data from anyone under 18. The CPF provided at registration is validated to confirm legal age before the account is activated.

If we identify that data from a minor has been inadvertently collected, that data will be immediately deleted and the associated account will be closed. Parents and legal guardians who suspect that a minor has created an account on 916bet should contact us immediately through the privacy channel for investigation and prompt action.

We recommend that guardians use parental control software on shared devices to prevent minors from accessing the platform.

11 International Data Transfer

The operation of 916bet may involve processing data on servers located outside Brazil, in countries that do not necessarily have legislation equivalent to the LGPD. When this occurs, 916bet adopts the following safeguards:

  • Transfers only to countries with an adequate level of protection recognized by the ANPD, or;
  • Standard data protection contractual clauses included in agreements with overseas service providers, or;
  • Adoption of global corporate standards compatible with the LGPD.

In all cases, we require international data recipients to provide protection equivalent to that guaranteed under this policy and applicable Brazilian law.

12 Changes to this Privacy Policy

The 916bet may revise this Privacy Policy periodically to reflect legal, operational, or product changes. When making significant updates — those that affect your rights or how your data is used — you will be notified at least 24 hours in advance via your registered email or a prominent notice on the platform.

The "last updated" date at the top of this document is reviewed with every change. We recommend checking this page periodically to stay informed about how your data is handled at 916bet.

Continued use of the platform after changes take effect will be considered acceptance of the new terms. If you disagree with any change, you may close your account before the effective date and request deletion of your data.

13 Privacy Channel and Data Protection Officer

The 916bet has appointed a Data Protection Officer (DPO) as required by the LGPD, responsible for receiving and handling user privacy requests and communications. To exercise your rights as a data subject, report a security incident, or ask questions about how your data is processed, please get in touch:

  • Email: contato@916bet.best — include "Privacy" in the subject line for priority handling;
  • Live chat: available directly on the 916bet.best platform, 24 hours a day, 7 days a week;
  • Help center: the page for Frequently Asked Questions has direct answers to the most common questions about privacy and account security.

File a complaint with the ANPD: if you believe 916bet is not handling your data in accordance with the LGPD and you do not receive a satisfactory resolution through our privacy channel, you have the right to file a complaint directly with the Autoridade Nacional de Proteção de Dados (ANPD), the federal body responsible for enforcing the LGPD in Brazil.

Your data protected. Your bet, your call.

916bet takes your data as seriously as you take the Brasileirão. Create your account securely and claim a bonus of up to R$ 500.00.

Create Secure Account

Why privacy matters at 916bet

When you deposit via Pix, place a bet on the Brasileirão, or play at the live casino, you're entrusting 916bet financial and personal information. We take this responsibility seriously — not as fine print, but as a core part of the product.

Brazil is making great strides in data protection with the LGPD, and 916bet is following this shift closely. The law requires companies to have a legal basis for each data processing activity, to respect data subject rights, and to notify the ANPD in the event of an incident. 916bet has put internal processes in place to meet each of these requirements — not out of obligation, but because we believe users deserve to know exactly how their information is used.

Betting behavior data, for example, is used to detect problem gambling patterns and offer proactive responsible gambling support — one of the most practical ways to use data for the user's genuine benefit. Financial data is retained for the minimum period required by law and is never shared with advertisers or commercial third parties without explicit consent.

Related documents: this Privacy Policy should be read together with the Terms and Conditions and the page for Responsible Gambling of 916bet for a complete understanding of the platform's rules.

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Frequently Asked Questions — Privacy at 916bet

The most common questions about how 916bet handles and protects your personal data.

No. 916bet does not sell, rent, or share your personal data with third parties for commercial or marketing purposes without your explicit consent. Data sharing occurs only with payment processors (to handle Pix, boleto, card, and TED transactions), technology providers essential to platform operations, and competent authorities when required by law.

You may request the deletion of your personal data via live chat on the platform or by emailing contato@916bet.best with the subject line "Privacy — Data Deletion". 916bet will respond within 15 business days. Please note: financial and betting data may be retained for the minimum period required by law (generally 5 years) even after account closure, for audit and regulatory compliance purposes.

Yes. 916bet processes the data of Brazilian users in accordance with the principles of the General Data Protection Law (Lei nº 13.709/2018). Every processing operation has a defined legal basis, data subject rights are respected, and a Data Protection Officer (DPO) has been appointed to receive and handle privacy-related requests. In the event of a security incident, the ANPD and affected users will be notified within the legally required timeframes.

The basic verification process (KYC) uses the CPF provided at registration to confirm identity and age. For withdrawals above R$ 5,000.00 or in cases of suspected irregular activity, 916bet may request additional documents such as a photo of the RG or CNH (front and back) and recent proof of address. These documents are used exclusively for verification and stored with encryption.

Your Pix key and other financial details are stored with encryption and accessed only by payment processing systems for the specific purpose of deposits or withdrawals. 916bet staff do not have access to your Pix keys in plain text. Every withdrawal is validated by confirming that the destination Pix key belongs to the same CPF as the account holder, preventing misdirected transfers.

Yes. You can opt out of marketing communications at any time — via the unsubscribe link in any promotional email, through the notification settings in your 916bet account, or by contacting support via chat or email. Opting out of marketing does not affect essential operational communications — such as bet confirmations, withdrawals, and security alerts — which will continue to be sent as normal.

Privacy guaranteed. Real fun.

With your data protected by 256-bit SSL and LGPD compliance built into every step, you can focus on what matters: cheering, betting, and winning. Create your free account at 916bet and claim a bonus of up to R$ 500.00.

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